ARC Orlando 2018 Forum

Information Technology/Operations Technology Convergence

“Implementing technology is actually the easy part. The hard part is getting that technology integrated into our businesses and to get people to change how they think and how they work based on that technology.” Melanie Bladow

This talk covers:

• The value of soft skills, networks, and connection in a technology-driven environment
• A framework to connect your people with your IT and OT and with each other
• The role of Organizational Anthropology in successful communication
• Building professional relationships, the influencing spectrum and influencing techniques
• Simple and practical methods for handling the people challenge of IT/OT